At (Website Name), owned and managed by (Company Name), our goal is to provide a smooth and worry-free shopping experience. In this Cancellation Policy, the terms “we,” “our,” and “us” refer to (Company Name), while “you,” “your,” and “user” refer to customers who place orders through our platform. We recognize that certain situations may require an order to be canceled, and the following terms describe the procedures and conditions that apply.

Cancellation Prior to Dispatch

• Orders may be canceled within 24 hours of purchase or before the order is shipped, whichever occurs first
   
• To request a cancellation, customers must contact our customer support team via email
   
• Once the cancellation request is approved, a full refund will be issued to the original payment method within 5–7 business days
   

Cancellation After Shipment

• Orders cannot be canceled once they have been dispatched
   
• If you wish to return a product after delivery, the process must follow the terms stated in our Return & Refund Policy
   

Order Changes

Modifications to an order are not permitted once it has been placed, including:

• Changes to the selected product
   
• Changes to the delivery address
   

If corrections are required:

• Cancel the existing order, provided it qualifies under the cancellation eligibility criteria
   
• Place a new order with the correct information
   

Cancellation Assistance

For questions or help related to order cancellations, please contact our support team at: (mention email)